Customer Experience & Checkout Specialist (Evenings/Weekends)

Co-Operative Energy Ltd; Oxford; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop-

Job summary

OurCoop in Oxford is seeking a Customer Service Assistant who can deliver a warm, efficient shopping experience. You will handle tills, assist customers, and keep the store welcoming.

You may work evenings and weekends to support busy times. The role emphasizes friendly communication, teamwork, and a proactive approach to helping customers.

We offer employee discounts, generous annual leave, health and wellbeing programmes, full training and development opportunities.

Qualifications

• Customer-focused with a passion for helping shoppers.
• Able to listen, engage with customers and colleagues.
• Enthusiastic and resilient to support during busy times.
• Confident with a friendly and approachable manner.

Responsibilities

• Going the extra mile to ensure a fantastic store experience
• Provide customers with a speedy and convenient checkout
• Replenish stock to ensure a wide product range is visible
• Keep the store welcoming and presentable at all times

Skills

Customer focus

Active listening

Communication

Teamwork

Job description

OurCoop in Oxford is seeking a Customer Service Assistant who can deliver a warm, efficient shopping experience. You will handle tills, assist customers, and keep the store welcoming.

You may work evenings and weekends to support busy times. The role emphasizes friendly communication, teamwork, and a proactive approach to helping customers.

We offer employee discounts, generous annual leave, health and wellbeing programmes, full training and development opportunities.