Customer Experience Assistant (Evenings/Weekends)& Benefits

Central England Co-operative Limited; Witney; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Developm­

Enhanced Maternity, Paternity and Fam«

Job summary

OurCoop is seeking a Customer Service Assistant to help customers at the point of sale and keep the store welcoming. The role may involve evenings and weekends as part of the shift pattern to support the team during busy periods.

Key duties include delivering a great store experience, providing a quick checkout, replenishing stock, and keeping the store tidy and merchandised. No prior experience required; transferable skills welcomed.

Qualifications

• Customer-focused and able to deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during busy times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer focus

Communication

Team collaboration

Resilience

Job description

OurCoop is seeking a Customer Service Assistant to help customers at the point of sale and keep the store welcoming. The role may involve evenings and weekends as part of the shift pattern to support the team during busy periods.

Key duties include delivering a great store experience, providing a quick checkout, replenishing stock, and keeping the store tidy and merchandised. No prior experience required; transferable skills welcomed.