Customer Experience Specialist — Evenings & Weekends

Co-Operative Energy Ltd; Bicester; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave 30 days

Health & Wellbeing programs

Training & Development

Maternity/Paternity Leave

Job summary

OurCoop is seeking a Customer Service Assistant in the United Kingdom to help customers with a warm, friendly approach. You will operate tills, assist with stock replenishment and ensure the store is welcoming and well-presented.

Shifts may include evenings and weekends to support customers when needed. The ideal candidate focuses on customer experience, communicates effectively with shoppers and colleagues, stays positive under pressure, and brings a friendly, approachable demeanour.

Qualifications

• Customer focused and deliver excellent store experiences
• Naturally able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support colleagues during demanding times
• Confident with a friendly and approachable nature

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer service

Communication

Teamwork

Job description

OurCoop is seeking a Customer Service Assistant in the United Kingdom to help customers with a warm, friendly approach. You will operate tills, assist with stock replenishment and ensure the store is welcoming and well-presented.

Shifts may include evenings and weekends to support customers when needed. The ideal candidate focuses on customer experience, communicates effectively with shoppers and colleagues, stays positive under pressure, and brings a friendly, approachable demeanour.