Customer Service Champion - Retail (Flexible Shifts)

William Hill; Long Lee; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Annual bonus

Holiday entitlement

Birthday day off

Pension plan with 4% match

Discounts and perks

Job summary

William Hill in the United Kingdom is seeking friendly shop colleagues to deliver outstanding customer service, welcome customers, process bets, and demonstrate betting terminals. You’ll help build relationships with local customers and play a key role in everyday operations.

The role offers variety, with shifts across mornings, evenings and weekends, and opportunities for training, bonuses, and progression within the business.

Qualifications

• Have a passion for delivering great customer service.
• Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life.

Responsibilities

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Helping customers by demonstrating how to use betting terminals.
• Building relationships with customers and providing excellent customer service.
• Championing safer gambling at all times.
• Supporting managers with shop displays and opening/closing activities as required.

Skills

Customer service

Job description

William Hill in the United Kingdom is seeking friendly shop colleagues to deliver outstanding customer service, welcome customers, process bets, and demonstrate betting terminals. You’ll help build relationships with local customers and play a key role in everyday operations.

The role offers variety, with shifts across mornings, evenings and weekends, and opportunities for training, bonuses, and progression within the business.