Customer Service Champion — Flexible Shifts & Growth

East of England Cooperative; Woodbridge; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive rates of pay

20% discount in our food stores, along

22 days holiday (plus bank holiday)

Enhanced family leave and pay

Opportunities to grow, with training &

Great discounts & cashback across 900+

Financial wellbeing support, including

Cycle To Work, Rental Deposit Scheme,,

Employee Recognition Scheme

Long Service Awards

Free remote GP service 24/7

Employee Assistance Programme

Job summary

East of England Co-operative in Woodbridge is seeking a Customer Service Assistant to help our store deliver high standards of customer service, stock availability, and presentation, while engaging with the local community. You will join a diverse team and be valued for reliability, willingness to learn, and a positive, proactive attitude.

This role requires over-18 eligibility and flexibility for evenings and weekends.

Qualifications

• Friendly and approachable.
• Reliable team player with good numeracy, literacy and IT skills.
• Willing to learn and adapt to changing store needs.

Responsibilities

• Support store to deliver high standards of customer service, availability and presentation.
• Engage with local community and customers to attract and delight shoppers.

Skills

Friendly demeanor

Reliable team player

Engaged and self-motivated

Willing to learn

Basic numeracy literacy IT skills

Job description

East of England Co-operative in Woodbridge is seeking a Customer Service Assistant to help our store deliver high standards of customer service, stock availability, and presentation, while engaging with the local community. You will join a diverse team and be valued for reliability, willingness to learn, and a positive, proactive attitude.

This role requires over-18 eligibility and flexibility for evenings and weekends.