Customer Service Assistant — Growth, Perks & Impact

East of England Cooperative; Woodbridge; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Staff discount

22 days holiday plus bank holidays

Training and apprenticeships

Cycle to Work

Employee assistance program

Long service awards

Job summary

East of England Co-op is seeking a Customer Service Assistant to help our store achieve high standards of service, availability and presentation. You will join a friendly, motivated team and engage with the local community every day.

The role offers non-contractual patterns and opportunities to learn and develop through our award-winning training and apprenticeship programmes. Excellent benefits and flexible shift options are provided.

Qualifications

• Friendly and approachable.
• Reliable team player.
• Engaged and self-motivated.
• Willing to learn and adapt.
• Basic numeracy, literacy, and IT skills.

Responsibilities

• Support the store to deliver high standards of customer service.
• Maintain product availability and presentation.
• Ensure compliance with store policies and procedures.
• Engage with the local community and customers.

Skills

Friendly and approachable

Reliable team player

Engaged and self-motivated

Willing to learn and adapt

Basic numeracy, literacy, IT skills

Job description

East of England Co-op is seeking a Customer Service Assistant to help our store achieve high standards of service, availability and presentation. You will join a friendly, motivated team and engage with the local community every day.

The role offers non-contractual patterns and opportunities to learn and develop through our award-winning training and apprenticeship programmes. Excellent benefits and flexible shift options are provided.