Customer Service Assistant - Flexible Shifts & Perks

East of England Cooperative; Melton Constable; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

20% discount in our food stores

22 days holiday (plus bank holiday)

Enhanced family leave and pay

Training and apprenticeship programmes

Cycle To Work

SmartTech after a qualifying period

Employee Recognition Scheme

Long Service Awards

Free remote GP service 24/7

Employee Assistance Programme

Job summary

East of England Co-operative in Melton Constable is seeking a Customer Service Assistant to support the store in delivering high standards of customer service, availability and presentation, and engagement with the local community.

You will join a diverse team with shifts across the week, including evenings and weekends. Availability and flexibility are essential as contracts are shaped to store needs; working patterns are non-contractual and may change.

Qualifications

• Friendly and approachable.
• Reliable team player.
• Engaged and self-motivated.
• Willing to learn and adapt.
• Basic level of numeracy, literacy and IT skills.

Responsibilities

• Support store to deliver high standards of customer service, availability and presentation.
• Support engagement with local community.
• Work as part of a diverse and motivated team.
• Share availability during application to help understand opportunities in store.
• Understand that working patterns are non-contractual and may change.

Skills

Friendly

Reliable

Engaged

Willing to learn

Numeracy

Literacy

IT skills

Tools

IT Skills

Job description

East of England Co-operative in Melton Constable is seeking a Customer Service Assistant to support the store in delivering high standards of customer service, availability and presentation, and engagement with the local community.

You will join a diverse team with shifts across the week, including evenings and weekends. Availability and flexibility are essential as contracts are shaped to store needs; working patterns are non-contractual and may change.