Customer Service Assistant — Flexible Shifts & Benefits

East of England Cooperative; Rowhedge; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

20% discount in our stores

22 days holiday (plus BH)

Training and apprenticeship programmes

Employee Assistance Programme

Staff discounts across retailers

Job summary

East of England Co-op is seeking a Customer Service Assistant to help the store deliver excellent customer service, maintain stock availability, and present a welcoming shop floor. You’ll be part of a diverse team, supporting communities daily and benefiting from the company’s training and flexible shift options.

The role emphasizes a friendly, reliable, and adaptable approach, with opportunities for growth and access to staff discounts across our family of businesses.

Qualifications

• Basic level of numeracy and literacy.
• IT skills at a basic level.
• Must be aged 18 or over.

Responsibilities

• Support store to deliver high standards of customer service.
• Maintain store presentation and availability.
• Ensure compliance with policies.
• Engage with the local community.

Skills

Friendly

Team player

Adaptable

Numeracy

Literacy

IT skills

Job description

East of England Co-op is seeking a Customer Service Assistant to help the store deliver excellent customer service, maintain stock availability, and present a welcoming shop floor. You’ll be part of a diverse team, supporting communities daily and benefiting from the company’s training and flexible shift options.

The role emphasizes a friendly, reliable, and adaptable approach, with opportunities for growth and access to staff discounts across our family of businesses.