Retail Customer Service Associate – Flexible Shifts & Perks

East of England Co-op; Colchester; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Staff Discount

Holidays 22 days

Pension contributions

Death in service

Training & Apprenticeships

Employee discounts

Remote GP access

Employee Assistance

Job summary

East of England Co-op in Colchester is seeking a Customer Service Assistant to support daily store operations, help maintain product availability and presentation, and engage with customers in the local community. The role emphasizes friendliness, reliability, and strong communication.

Applicants should be 18+, ready to work a range of shifts from Monday to Sunday, including evenings and weekends. Training and progression opportunities are provided by the Co-op.

Qualifications

• Must be aged 18+ to apply.
• Shifts across Mon-Sun, including evenings and weekends.

Responsibilities

• Support store to deliver high standards of customer service, availability and presentation.
• Ensure compliance and engagement with the local community.
• Assist in daily store operations and team collaboration.

Skills

Friendly

Reliable team player

Effective communication

Positive attitude

Willing to learn

Numeracy

IT literacy

Job description

East of England Co-op in Colchester is seeking a Customer Service Assistant to support daily store operations, help maintain product availability and presentation, and engage with customers in the local community. The role emphasizes friendliness, reliability, and strong communication.

Applicants should be 18+, ready to work a range of shifts from Monday to Sunday, including evenings and weekends. Training and progression opportunities are provided by the Co-op.