Customer Service Champion — Part-Time Weekend Shifts

East of England Co-op; Ipswich; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Discount in stores

Holiday entitlement

Pension contribution

Death in service

Training and apprenticeships

Staff discounts across retailers

Cycle To Work

Employee Assistance Programme

Job summary

East of England Co-op is seeking a Customer Service Assistant in Ipswich. You will support the store to maintain high standards of customer service, stock availability, and store presentation while engaging with the local community.

The role requires friendly, reliable teamwork, and good communication. Shift patterns include weekends and evenings with non-contractual flexibility to suit store needs.

Qualifications

• Friendly and approachable and able to communicate clearly.
• Reliable team player with a positive attitude.
• Effective communication skills in a busy retail environment.
• Basic numeracy, literacy and IT skills required.

Responsibilities

• Support the store to deliver high standards of customer service, availability and presentation.
• Engage with local community and customers to promote the store.
• Assist with day-to-day operations and ensure compliance and safety.
• Handle weekend and evening shifts as part of a flexible rota.

Skills

Friendly & approachable

Team player

Communication skills

Positive attitude

Self-motivated

Willing to learn

Numeracy

Literacy

IT skills

Job description

East of England Co-op is seeking a Customer Service Assistant in Ipswich. You will support the store to maintain high standards of customer service, stock availability, and store presentation while engaging with the local community.

The role requires friendly, reliable teamwork, and good communication. Shift patterns include weekends and evenings with non-contractual flexibility to suit store needs.