Customer Service Associate - Flexible Shifts & Growth

East of England Cooperative; Colchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive rates of pay

20% staff discount

22 days holiday + bank holidays

Family leave and pay arrangements

Award-winning training and apprentices

Retail discounts across retailers

Financial wellbeing support

Cycle To Work and SmartTech access

Employee Recognition Scheme

Long Service Awards

Remote GP service 24/7

Employee Assistance Programme

Job summary

East of England Co-operative is seeking a Customer Service Assistant to help our store maintain high standards of service, stock availability and presentation. You will work with a friendly team to engage the local community and attract both new and existing customers.

We encourage broad availability including evenings and weekends, with non-contractual patterns. Training and development opportunities are offered to progress within the cooperative family.

Qualifications

• A basic level of numeracy, literacy and IT skills.
• Friendly and approachable, reliable team player.
• Willing to learn and adapt to changing needs.

Responsibilities

• Support the store to deliver high standards of customer service, availability and presentation.
• Engage with the local community and work with a diverse team to attract and delight customers.

Skills

Numeracy

Literacy

IT skills

Job description

East of England Co-operative is seeking a Customer Service Assistant to help our store maintain high standards of service, stock availability and presentation. You will work with a friendly team to engage the local community and attract both new and existing customers.

We encourage broad availability including evenings and weekends, with non-contractual patterns. Training and development opportunities are offered to progress within the cooperative family.