Customer Experience Associate – Evenings & Weekends

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED; Norwich; Sur place; GBP 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

20% discount in food stores

Discounts across family of businesses

5% employer pension contribution

Death in service benefit

Training and apprenticeship programmes

Employee wellbeing support

Cycle To Work scheme

Résumé du poste

East of England Co-operative Society Limited is seeking a Customer Service Assistant to help deliver excellent service and maintain store presentation in Norwich. You will join a friendly team, support daily operations and engage with customers and the local community.

The role emphasizes flexible shift patterns, learning, and contributing to the ongoing growth of the co-op's store network and family of businesses. Competitive benefits accompany the position.

Qualifications

• Friendly and approachable demeanor with customers.
• Reliable team player who communicates clearly.
• Positive attitude and personal initiative.
• Willingness to learn and adapt to shifts and tasks.
• Basic numeracy, literacy and IT skills.

Responsabilités

• Support store to deliver high standards of customer service, availability and presentation.
• Work as part of a diverse team to attract and delight customers daily.
• Ensure compliance and engage with the local community.
• Contribute to the ongoing growth and evolution of the business.

Connaissances

Friendly and approachable

Reliable team player

Effective communication

Positive attitude

Engaged and self-motivated

Willing to learn and adapt

Numeracy literacy and IT basics

Description du poste

East of England Co-operative Society Limited is seeking a Customer Service Assistant to help deliver excellent service and maintain store presentation in Norwich. You will join a friendly team, support daily operations and engage with customers and the local community.

The role emphasizes flexible shift patterns, learning, and contributing to the ongoing growth of the co-op's store network and family of businesses. Competitive benefits accompany the position.