Customer Service Assistant — Flexible Hours, Fun Roles

Tenpin; Caerphilly; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free bowling for family & friends

Free food

Employee Assistance Programme

Life assurance 2x annual salary

Job summary

Tenpin in Caerphilly is looking for a Customer Service Assistant to deliver a warm, efficient customer experience across reception bookings, inquiries and events.

You’ll host activities across Laser Arena, Escape Room, karaoke rooms and parties while serving food and drinks and keeping the centre clean and welcoming. Ideal candidates are energetic, proactive and passionate about great service.

Qualifications

• Customer-focused attitude and ability to deliver excellent service.
• Strong communication and interpersonal skills.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a team player with attention to detail.

Responsibilities

• Manage reception bookings and inquiries to create a smooth guest journey.
• Identify sales opportunities and assist hosting events and activities.
• Serve food and drinks and maintain cleanliness across the centre.
• Support across departments, including Laser Arena, Escape Room and karaoke rooms.
• Deliver consistently friendly, proactive customer interactions.

Skills

Customer service

Communication skills

Flexible schedule

Team player

Job description

Tenpin in Caerphilly is looking for a Customer Service Assistant to deliver a warm, efficient customer experience across reception bookings, inquiries and events.

You’ll host activities across Laser Arena, Escape Room, karaoke rooms and parties while serving food and drinks and keeping the centre clean and welcoming. Ideal candidates are energetic, proactive and passionate about great service.