Customer Service Assistant

THE SOUTHERN CO-OPERATIVE LIMITED; Wimborne Minster; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local retail cooperative in Wimborne Minster is seeking a Customer Service Assistant. In this part-time role, you will help customers, stock shelves, and maintain store cleanliness. Join our friendly team and benefit from competitive perks such as discounts, annual leave, and career growth opportunities.

Benefits

20% colleague discount

31 days of annual leave

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Genuine enthusiasm for exceptional customer service.
• Hands-on, can-do attitude essential.
• Ability to work effectively in a team.

Responsibilities

• Assist customers with their queries.
• Keep shelves stocked and appealing.
• Serve customers at the checkout.
• Maintain a clean, safe, welcoming store.

Skills

Customer service enthusiasm

Can-do attitude

Team player

Job description

Overview

Customer Service Assistant - Be the Friendly Face of Your Community. Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day. Our stores are more than just places to shop – they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly – you'll be playing a vital role in people's daily lives, especially for those who need us most.

Why Southern Co-op? Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first – and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we're here to support your choices. You'll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

Responsibilities

• Helping customers with queries
• Keeping shelves stocked and looking great
• Serving on the checkout
• Keeping the store clean, safe and welcoming

Qualifications

• A genuine enthusiasm for great customer service
• A hands-on, can-do attitude
• A team player who's always ready to help
• A willingness to get stuck into tasks like shown above