Customer Service Assistant

Luxury Leisure; Ravenscar; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Night shift allowance

Job summary

Luxury Leisure in the United Kingdom is seeking staff for a venue role. The position involves a 3 x 6 hour shift pattern across 7 days, with days, evenings and weekends required.

After training, you could promote our offers and events, provide refreshments and snacks, recommend games using your product knowledge, and handle cash including giving customers change. Night shifts include a £1.50 per hour premium between 23:00 and 06:00.

Qualifications

• Basic customer service experience.
• Willingness to work weekends and nights.
• Ability to handle cash accurately.

Responsibilities

• Promoting our offers, promotions and events.
• Providing refreshments and snacks to customers.
• Recommending games and alternate machines using training.
• Handling cash and giving change as part of daily duties.

Skills

Customer service

Cash handling

Sales

Communication

Job description

Shift pattern: 3 x 6 hour shifts across 7 days. Days, evenings and weekend work required.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
• As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.