Customer Service Assistant

Southern Co-op; Bristol; On-site; GBP 18,000 - 22,000; Part time

Job summary

A community-focused retail organization in Bristol is seeking a part-time Customer Service Assistant to be the friendly face of the community. The role requires genuine enthusiasm for customer service, a hands-on can-do attitude, and a team player spirit. Responsibilities include assisting customers, maintaining shelves, serving at checkout, and ensuring a welcoming environment. The organization offers benefits like a colleague discount, healthcare plans, and opportunities for career growth. Join us to make a difference in people's daily lives.

Benefits

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• A genuine enthusiasm for great customer service.
• A hands-on, can-do attitude.
• A team player who’s always ready to help.

Responsibilities

• Help customers with queries.
• Keep shelves stocked and looking great.
• Serve on the checkout.
• Keep the store clean, safe, and welcoming.

Skills

Customer service enthusiasm

Hands-on attitude

Team player

Job description

Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day. Our stores are more than just places to shop – they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly – you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

Responsibilities

• A genuine enthusiasm for great customer service
• A hands‑on, can‑do attitude
• A team player who’s always ready to help
• A willingness to get stuck into tasks like:
• Helping customers with queries
• Keeping shelves stocked and looking great
• Serving on the checkout
• Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community – so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co‑op?

Southern Co‑op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle‑to‑work scheme, colleague referral scheme and much more.

We want to put U in Southern Co‑op — start your new career now.

Key Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Other
• Industries: Retail