Customer Service Apprentice — NVQ2 & Career Growth

EE; Tavistock; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading telecommunications company in the UK is seeking candidates for a customer service apprenticeship. No prior experience is necessary, as training will be provided. Candidates will assist customers over the phone and complete NVQ Level 2 in Customer Service. The role offers a starting salary of £21,620, rising to £25,684 post-apprenticeship, with various perks including discounts on tech and support for career development.

Benefits

Starting salary of £21,620

Discounts on mobile and broadband packages

Discounts on tech products

Support for career development

Access to a private GP 24/7

Qualifications

• A friendly voice and a great attitude are essential.
• Willingness to learn and grow your career.

Responsibilities

• Assist customers with billing and tech support over the phone.
• Build relationships and deliver great service.
• Complete a 15-month NVQ Level 2 in Customer Service.

Skills

Customer service

Problem-solving

Communication

Education

No prior experience required

NVQ Level 2 in Customer Service

Job description

A leading telecommunications company in the UK is seeking candidates for a customer service apprenticeship. No prior experience is necessary, as training will be provided. Candidates will assist customers over the phone and complete NVQ Level 2 in Customer Service. The role offers a starting salary of £21,620, rising to £25,684 post-apprenticeship, with various perks including discounts on tech and support for career development.