Customer Service Apprentice - Branch Rotations

Hayley Dexis; Bradford; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Apprenticeship salary £16,640

From 23 days annual leave

Uniform and PPE provided

Hayley Academy training

Job summary

Hayley Dexis in Bradford is offering a Customer Service Apprenticeship in a busy branch environment. You will rotate through Trade Counter, Internal Sales/Office, and Warehouse Operations to gain hands-on experience and build a career in customer service.

You'll learn to communicate confidently, handle enquiries and orders, use internal systems, and deliver high-quality service in a fast-paced setting. The program includes formal training through the Hayley Academy and progression potential into

Qualifications

• GCSEs (or equivalent) in English and Maths.
• Good communication skills (verbal and written).
• Willingness to learn and develop a career in customer service.

Responsibilities

• Support customers face-to-face at the trade counter.
• Handle calls, emails, and enquiries in Internal Sales.
• Assist with warehouse operations and stock management.
• Deliver a high standard of customer service in a fast-paced branch environment.

Skills

Communication

Customer service

Attention to detail

Basic IT skills

Teamwork

Education

GCSE English & Maths

Tools

Microsoft Office

Job description

Hayley Dexis in Bradford is offering a Customer Service Apprenticeship in a busy branch environment. You will rotate through Trade Counter, Internal Sales/Office, and Warehouse Operations to gain hands-on experience and build a career in customer service.

You'll learn to communicate confidently, handle enquiries and orders, use internal systems, and deliver high-quality service in a fast-paced setting. The program includes formal training through the Hayley Academy and progression potential into