Customer Service Apprentice: Earn While You Learn

Manesis Search & Selection; Chasetown; On-site; GBP 12,000 - 15,000; Full time

Job summary

Manesis Search & Selection in Burntwood is seeking a motivated individual for a Customer Service Apprenticeship. You’ll be the voice of a brand, learning on the job and earning while you learn with a Level 3 Apprenticeship.

No previous professional experience required; energy, empathy and a readiness to learn are valued. You’ll handle customer inquiries by phone and email, get hands-on product training, and join a supportive, high-energy team focused on delivering great service and real

Qualifications

• No prior professional customer service experience required.
• Excellent communication and a positive, can-do attitude.
• Basic computer literacy and ability to learn new tools.
• Eager to learn and grow within a corporate environment.

Responsibilities

• Connecting with People: Chatting with customers via phone and email to answer questions and guide them through products and services.
• Learning the Ropes: Participating in on the job training to understand the business, the product and the industry inside and out.
• Problem Solving: Listening to customer feedback and finding creative, helpful solutions to turn their challenges into positive experiences.
• Team Collaboration: Working alongside experienced colleagues and a high-energy team who always have your back.
• Growing Your Skills: Mastering modern communication software, technical systems and professional business habits.

Skills

Excellent communication

Empathy

Problem solving

Team player

Basic computer literacy

Education

Level 3 Apprenticeship in Customer Service or equivalent

Tools

CRM software

Email platforms

Job description

Manesis Search & Selection in Burntwood is seeking a motivated individual for a Customer Service Apprenticeship. You’ll be the voice of a brand, learning on the job and earning while you learn with a Level 3 Apprenticeship.

No previous professional experience required; energy, empathy and a readiness to learn are valued. You’ll handle customer inquiries by phone and email, get hands-on product training, and join a supportive, high-energy team focused on delivering great service and real