Branch Apprentice: Customer Service & Warehouse Pro

CCF; Cardiff; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Career progression

Competitive salary

Enhanced pension

Group discounts

Flexible hours

Health & wellbeing

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Job summary

CCF in Cardiff is looking for a Branch Apprentice to deliver a high-quality sales service at the counter or by phone, using our product knowledge to answer enquiries, create quotes and help customers complete purchases.

You will also support warehouse tasks such as unloading deliveries and picking orders, while contributing to a safe, tidy environment. The role offers clear progression within the Travis Perkins Group and a competitive package.

Qualifications

• People-oriented and confident in building rapport with customers.
• Able to multitask and stay accurate under pressure.
• Eager to learn new skills and contribute to a busy team.
• Energetic, reliable and a strong team player.
• Forklift licence or previous trade experience is a bonus.

Responsibilities

• Provide first-class sales service at the counter or over the phone, using product knowledge to answer enquiries, prepare quotes and assist customers with purchases.
• Assist with warehouse activities: unload deliveries and pick orders to fulfil customer commitments.
• Support general warehouse duties and maintain a safe, tidy, and efficient working environment.
• Contribute to a positive team culture and safety-first approach.

Skills

People skills

Multitasking

Willingness to learn

Can-do attitude

Forklift licence (bonus)

Job description

CCF in Cardiff is looking for a Branch Apprentice to deliver a high-quality sales service at the counter or by phone, using our product knowledge to answer enquiries, create quotes and help customers complete purchases.

You will also support warehouse tasks such as unloading deliveries and picking orders, while contributing to a safe, tidy environment. The role offers clear progression within the Travis Perkins Group and a competitive package.