Branch Sales & Customer Service Apprentice

Travis Perkins plc; Sefton; On-site; GBP 12,000 - 18,000; Full time

Job summary

TF Solutions, part of the Travis Perkins Group, is seeking a Customer Service Apprentice to join our branch. You will interact with customers at the trade counter and by phone, help process orders, keep shelves stocked and support deliveries.

You will receive full training, with a coach assigned to support your development for the first 12 months, while you learn all areas of the business and build strong customer relationships.

Qualifications

• Ability to provide great customer service.
• Friendly and outgoing personality.
• Willingness to learn and develop in a busy environment.

Responsibilities

• Answer customer inquiries in person and by phone.
• Process orders and manage stock on the shop floor.
• Coordinate supplier deliveries and verify bookings.
• Support warehouse activities and learn business operations.
• Develop customer service and upselling skills through the development programme.

Skills

Customer service

Communication skills

Sales ability

Team player

Job description

TF Solutions, part of the Travis Perkins Group, is seeking a Customer Service Apprentice to join our branch. You will interact with customers at the trade counter and by phone, help process orders, keep shelves stocked and support deliveries.

You will receive full training, with a coach assigned to support your development for the first 12 months, while you learn all areas of the business and build strong customer relationships.