Customer Service And Sales Representative

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer Service and Sales Representative in London. This role offers a fantastic opportunity for individuals eager to enhance their customer service skills while making a positive impact. You'll be the first point of contact for customers, resolving their issues and ensuring a seamless experience. With ongoing training and support, this position not only provides valuable experience but also a chance to grow within a dynamic team. If you're friendly, detail-oriented, and passionate about helping others, this is the perfect opportunity to kickstart your career!

Benefits

Ongoing training and support

Competitive pay

Bonuses based on performance

Qualifications

• Friendly and approachable, with a passion for helping people.
• Ability to handle multiple tasks while maintaining attention to detail.

Responsibilities

• Be the first point of contact for customer inquiries and provide exceptional service.
• Assist customers with order processing and issue resolution.
• Gather customer feedback to improve products and services.

Skills

Customer Service

Communication Skills

Problem-Solving

Attention to Detail

Job description

Social network you want to login/join with:

Customer Service And Sales Representative, London

col-narrow-left

Client:

Affinity Sales and Marketing

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

c94ba3031e6e

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Are you a friendly, detail-oriented person looking to kickstart or advance your career in customer service?

Do you enjoy helping people and solving problems?

If so, we’ve got the perfect opportunity for you.

Join us as a Customer Service and Sales Representative in London, where you’ll be part of a team that’s making a real difference in how we engage with our customers.

In this role, you’ll be the first point of contact for customers, providing exceptional service and support.

Your day-to-day will involve answering questions, resolving issues, and ensuring each customer has a positive experience.

This is a great chance to develop your communication and problem-solving skills while gaining valuable experience in a customer-focused environment.

Here’s what you’ll be doing: Customer Support : You’ll be the go-to person for customer inquiries, offering accurate information and helping with any questions or concerns.

Order Processing : Assisting customers with placing orders and ensuring everything runs smoothly and efficiently.

Issue Resolution : Handling customer complaints and sorting out any issues in a timely, professional manner.

You’ll also know when to escalate more complex problems to the right department.

Feedback Collection : Gathering customer feedback to help improve our products and services, and sharing those insights with the team.

Customer Relationship Management : Building positive relationships with customers, ensuring they’re happy with the service and addressing any ongoing concerns.

Admin Support : Managing data entry, filing, and keeping customer records accurate and up-to-date.

Team Collaboration : Working closely with other team members to deliver a seamless customer experience and sharing best practices.

You’re a great fit if you: Are friendly, approachable, and communicate well.

Have a passion for helping people and delivering great customer service.

Pay attention to the details and can juggle multiple tasks.

Feel comfortable working independently and as part of a team.

Have a positive attitude and are eager to learn and grow in the role.

Why work with us?

You’ll gain valuable customer service experience that looks great on your CV.

Competitive pay withbonuses based on your performance.

Ongoing training and support to help you succeed and progress in your career.

Ready to apply?

Send us your CV, outlining your interest and any relevant experience, and our HR team will get back to you within 1-3 business days.

Start your journey with us as a Customer Service and Sales Representative in London and play a key role in delivering outstanding service to our customers!

Apply today – we can’t wait to hear from you! Powered by JazzHR