Inside Sales Representative

Sunbird Software; United Kingdom; Remote; GBP 32,000 - 38,000; Full time

Job summary

A leading company is seeking an Inside Sales Representative to drive customer acquisition and revenue growth across the UK, Ireland, Nordics, and Southern Europe. This role requires fluency in Italian and Spanish, along with excellent communication skills. The ISR will engage leads, manage sales activities, and collaborate with teams to maximize conversion rates. Ideal candidates will have a strong track record in sales and the ability to work independently in a remote setting.

Qualifications

• Proven experience in Inside Sales or Sales Development.
• Fluent in Italian and Spanish, strong English communication.

Responsibilities

• Engage with prospective customers via phone, email, and video.
• Manage and qualify inbound leads from marketing campaigns.
• Conduct outbound prospecting to develop new business opportunities.

Skills

Communication

Interpersonal Skills

Organizational Skills

Active Listening

Tools

CRM Systems

Job description

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Inside Sales Representative (ISR)

UK, Ireland, Nordics & Southern Europe

Role Overview

Speaking fluency in Spanish and Italian are required for this position. The Inside Sales Representative (ISR) will be responsible for supporting customer acquisition and revenue growth across the UK, Ireland, Nordics, and Southern Europe by engaging, qualifying, and nurturing leads remotely. This role is fully remote and requires fluency in both Italian and Spanish, in addition to English. The ISR will work closely with the sales and marketing teams to manage inbound and outbound sales activities, identify business opportunities, and support the sales pipeline through to closure.

Key Responsibilities

• Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions
• Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, looking to convert these into active engagements.
• Conduct outbound prospecting to identify and develop new business opportunities within the target regions
• Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system
• Schedule and deliver remote product demonstrations in Italian, Spanish, and English as required
• Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximise conversion rates
• Consistently achieve or exceed monthly and quarterly sales targets and KPIs
• Stay up to date with product knowledge, industry trends, and competitor activity relevant to the UK, Ireland, Nordics, and Southern Europe
• Provide excellent customer service and build long-term relationships with clients
• Manage the quoting of software maintenance via channel partners in an organised and systematic way, ensuring accuracy, timely delivery, and compliance with internal processes
  
  

Key Requirements

• Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors
• Native or fluent proficiency in Italian and Spanish, with strong business communication skills in English
• Demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment
• Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online
• Strong organisational skills and attention to detail, with experience using CRM systems
• Self-motivated, results-driven, and comfortable working independently in a remote setting
• Ability to adapt to different markets and cultures across the UK, Ireland, Nordics, and Southern Europe
• Knowledge of the data centre, IT, or SaaS markets is advantageous but not essential
  
  

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Internet Publishing

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