Customer Service Advisor - Temp to Perm, Epsom

Confidential; Epsom; On-site; GBP 14,000 - 21,000; Part time

Job summary

Confidential in Epsom is recruiting a Customer Service Advisor to join a busy team. The role is a temporary contract with the potential to become permanent, paying 12.71 per hour, with shifts Monday to Friday 8am–8pm and Saturday 9am–6pm.

You will handle customer enquiries by phone and email, provide information, update records and resolve queries in a friendly, professional manner within a supportive team environment.

Qualifications

• Previous customer service experience handling a high volume of calls is essential.
• Excellent communication skills and a confident telephone manner.
• Confident speaking with customers and handling enquiries professionally.
• Good IT and administration skills.

Responsibilities

• Handling customer enquiries by telephone and email
• Providing information and resolving customer queries
• Updating customer records and systems accurately
• Dealing with a variety of enquiries in a friendly and professional manner
• Working as part of a busy and supportive customer service team

Skills

Customer service experience

Excellent communication skills

IT skills

Administrative skills

Job description

Confidential in Epsom is recruiting a Customer Service Advisor to join a busy team. The role is a temporary contract with the potential to become permanent, paying 12.71 per hour, with shifts Monday to Friday 8am–8pm and Saturday 9am–6pm.

You will handle customer enquiries by phone and email, provide information, update records and resolve queries in a friendly, professional manner within a supportive team environment.