Customer Service Advisor - Problem-Solving & Growth

Parking Network BV; Wigan; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free lunch

Employee discounts

Company pension

Job summary

Parking Network BV in Wigan is hiring a Full-time Customer Service Advisor to join a friendly, supportive team. You will handle calls, emails and live chat, delivering tailored solutions and maintaining high service standards.

We value problem-solving, calm under pressure, and collaboration. A 40-hour workweek, Monday–Friday 11am–8pm, with a pension scheme and employee discounts. Ready to join a diverse, inclusive workplace?

Qualifications

• Excellent communication and teamwork skills.
• Ability to stay calm and work efficiently under pressure.
• Strong time management, reliability, and a positive mindset.
• A safety-first mindset and passion for problem-solving.

Responsibilities

• Providing outstanding service to customers over the phone, email, and live webchat.
• Offering tailored solutions to create seamless customer experiences.
• Staying informed about our services to offer natural, assured advice.
• Assisting with customer issues and keeping communication smooth and effective.

Job description

Parking Network BV in Wigan is hiring a Full-time Customer Service Advisor to join a friendly, supportive team. You will handle calls, emails and live chat, delivering tailored solutions and maintaining high service standards.

We value problem-solving, calm under pressure, and collaboration. A 40-hour workweek, Monday–Friday 11am–8pm, with a pension scheme and employee discounts. Ready to join a diverse, inclusive workplace?