Weekend Part-Time Customer Service Advisor with Training

APCOA PARKING UK; Wigan; Hybrid; GBP 11,000 - 13,000; Part time

Benefits offered by this job

Training

Discounts

Pension

Job summary

APCOA Parking UK in Wigan is recruiting a Part-time Customer Service Advisor to cover Saturdays and Sundays, 8am–6pm. The role focuses on delivering outstanding service over the phone, email and live webchat, providing tailored solutions and early issue resolution.

You will join a friendly, supportive team that values development, training and individual contributions, with a comprehensive pension scheme and employee discounts as part of the package.

Qualifications

• Excellent communication and teamwork skills.
• Ability to stay calm and work efficiently under pressure.
• Strong time management, reliability, and a positive "can-do" attitude.
• A safety-first mindset and passion for problem-solving.

Responsibilities

• Providing outstanding service to customers over the phone, email, and live webchat.
• Offering tailored solutions to create seamless customer experiences.
• Staying informed about our services to offer natural, assured advice.
• Assisting with customer issues and keeping communication smooth and effective.

Skills

Communication skills

Teamwork

Customer focus

Problem solving

Job description

APCOA Parking UK in Wigan is recruiting a Part-time Customer Service Advisor to cover Saturdays and Sundays, 8am–6pm. The role focuses on delivering outstanding service over the phone, email and live webchat, providing tailored solutions and early issue resolution.

You will join a friendly, supportive team that values development, training and individual contributions, with a comprehensive pension scheme and employee discounts as part of the package.