Customer Service Advisor: Hybrid, Flexible Hours, No Weekends

phs Group plc; Caerphilly; Híbrido; GBP 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work after 6 months

Free on-site parking

No weekend or evening work

Virtual GP

Employee discounts

ILM training opportunities

Descripción de la vacante

phs Group in Caerphilly is hiring a Customer Service Advisor for a fully hybrid role with no evenings or weekend work. You will work 36.25 to 40 hours per week, with a supportive benefits package and opportunities to grow within the company.

Join a market-leading hygiene services provider in the UK with 63 years of operation. Enjoy on-site parking, ILM training, Virtual GP support, and a structured training scheme that helps you develop professionally.

Formación

• No sales targets and no evening/weekend work.
• Basic computer skills required; training provided.
• Strong communication with business customers and ability to build rapport.

Responsabilidades

• Take calls and build rapport with business customers daily.
• Resolve issues quickly so customers feel valued.
• Communicate clearly by phone and email; maintain polite demeanor.
• Learn systems with our support; adapt quickly to new tools.
• Demonstrate a can‑do attitude and care about customer work.

Conocimientos

Listening

Rapport building

Questioning

Phone & email communication

Customer service

Basic computer skills

Descripción del empleo

phs Group in Caerphilly is hiring a Customer Service Advisor for a fully hybrid role with no evenings or weekend work. You will work 36.25 to 40 hours per week, with a supportive benefits package and opportunities to grow within the company.

Join a market-leading hygiene services provider in the UK with 63 years of operation. Enjoy on-site parking, ILM training, Virtual GP support, and a structured training scheme that helps you develop professionally.