Customer Service Advisor

Yorkshire Building Society; Chatham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading financial services provider in Chatham is seeking a Customer Service Advisor to enhance the customer experience and build strong relationships. You will support members over multiple channels to find the right products and services, contributing to a community-driven team that values personal development and inclusivity. The role offers flexible working options, generous holiday schemes, and health benefits.

Benefits

Generous holiday scheme

Health benefits

Flexible working options

Qualifications

• Excellent communication skills to support members effectively.
• Ability to build strong customer relationships.
• Commitment to personal development and teamwork.

Responsibilities

• Enhance customer experience across multiple channels.
• Support members in finding the right products and services.
• Contribute to a community-driven team environment.

Job description

A leading financial services provider in Chatham is seeking a Customer Service Advisor to enhance the customer experience and build strong relationships. In this role, you'll support members over multiple channels, ensuring they find the right products and services. You'll be part of a community-driven team, focused on personal development and inclusivity, with flexible working options and comprehensive benefits including a generous holiday scheme and health benefits.