Customer Service Advisor - Flexible Hours & Growth

EE Limited; Newcastle upon Tyne; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Online GP access

Carers leave up to 2 weeks

Equalised family leave

EE/BT discounts

Career development support

Season Ticket Travel Loan

Volunteering days

Private Healthcare & Dental

Job summary

EE Limited in the United Kingdom is seeking a Customer Service Advisor. You will connect with customers by phone to offer support, guidance and solutions, building strong relationships and delivering outstanding service daily.

The role includes training, flexible break scheduling, and opportunities to grow within a supportive team culture. A strong-to-excellent communication style and a customer-first mindset are essential.

Qualifications

• Excellent verbal and written communication.
• Strong interpersonal skills with customers.
• Ability to handle inquiries and resolve issues calmly.

Responsibilities

• Engage with customers over the phone to provide support and guidance.
• Assist customers in finding solutions and offering product information.
• Build relationships and deliver exceptional service daily.

Skills

Customer service

Communication skills

Job description

EE Limited in the United Kingdom is seeking a Customer Service Advisor. You will connect with customers by phone to offer support, guidance and solutions, building strong relationships and delivering outstanding service daily.

The role includes training, flexible break scheduling, and opportunities to grow within a supportive team culture. A strong-to-excellent communication style and a customer-first mindset are essential.