Customer Service Advisor — Flexible Shifts & Growth Path
EE Limited
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Benefits offered by this job
Job summary
EE Limited in Sunderland is seeking a Customer Service Advisor to connect with customers by phone, offering support, guidance and solutions. You will build relationships and deliver exceptional service to ensure customer satisfaction.
The role operates 12 hour shifts with weekend work, and includes benefits such as Online GP, carer’s leave, family leave, EE/BT discounts, and a travel loan to support commuting costs.
Responsibilities
- Engage with customers over the phone, offering support, guidance and helping with solutions.
- Build relationships and provide exceptional service.
- Listen empathetically, be patient and dedicated to helping people.
Job description
EE Limited in Sunderland is seeking a Customer Service Advisor to connect with customers by phone, offering support, guidance and solutions. You will build relationships and deliver exceptional service to ensure customer satisfaction.
The role operates 12 hour shifts with weekend work, and includes benefits such as Online GP, carer’s leave, family leave, EE/BT discounts, and a travel loan to support commuting costs.
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