Customer Care Advisor — Flexible Hours & Great Benefits

EE Limited; Hebburn; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Online GP

Carer’s leave

Family leave

EE/BT product discounts

Private healthcare

Dental

Season Ticket Travel Loan

Volunteering days

Job summary

EE Limited in the United Kingdom is seeking a Customer Service Advisor. You’ll connect with customers over the phone, offering support, guidance and solutions while building relationships and delivering exceptional service.

You’ll join a friendly team with full training to discuss our products and services confidently. The role features 12-hour shifts between 8am and 9pm, with every other weekend, and a starting salary of £26,116 rising to £26,738 after eight months.

Responsibilities

• Respond to customer queries over the phone.
• Offer support, guidance and solutions to customers.
• Build lasting relationships and deliver exceptional service.

Job description

EE Limited in the United Kingdom is seeking a Customer Service Advisor. You’ll connect with customers over the phone, offering support, guidance and solutions while building relationships and delivering exceptional service.

You’ll join a friendly team with full training to discuss our products and services confidently. The role features 12-hour shifts between 8am and 9pm, with every other weekend, and a starting salary of £26,116 rising to £26,738 after eight months.