Customer Service Advisor - ERP & Order Fulfillment

Office Angels; Bridgwater; On-site; GBP 21,000 - 25,000; Full time

Job summary

A dynamic employment agency in Bridgwater is seeking a Customer Service Advisor to connect with customers through various channels and manage orders efficiently. The ideal candidate will be a strong communicator, organized, and detail-oriented, capable of thriving in a fast-paced environment. This role offers a generous holiday allowance, gym discounts, and a supportive team culture. Join us in making a positive impact while enjoying professional growth and a lively work atmosphere.

Benefits

Generous holiday allowance + option to buy 3 extra days

Discounted full gym membership & cycle-to-work scheme

Free on-site parking

Award-winning Employee Assistance Programme

Competitive pension scheme

Qualifications

• Excellent communication skills to engage with customers.
• Strong organizational abilities for detail-oriented tasks.
• Ability to remain calm under pressure and solve problems.

Responsibilities

• Answer queries via email, phone, and social media.
• Manage orders from start to finish using the ERP system.
• Keep customers updated on order status and service improvement.

Skills

Great communicator with a friendly, professional vibe

Organised and detail-focused

Adaptable and cool under pressure

Problem-solver with a positive attitude

Self-motivated and ready to learn

Job description

A dynamic employment agency in Bridgwater is seeking a Customer Service Advisor to connect with customers through various channels and manage orders efficiently. The ideal candidate will be a strong communicator, organized, and detail-oriented, capable of thriving in a fast-paced environment. This role offers a generous holiday allowance, gym discounts, and a supportive team culture. Join us in making a positive impact while enjoying professional growth and a lively work atmosphere.