Customer Service Advisor

Holt Recruitment; Wembley; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Company Benefits

Job summary

Holt Recruitment's client in Wembley area is seeking an experienced Bodyshop Advisor to join their busy site. You will meet and greet customers, manage bookings and courtesy car diary, and provide updates.

The role is Monday to Friday, 8:30am - 5:30pm, with up to £39,000 per annum and company benefits. Previous experience in accident repair or motor trade is preferred.

Qualifications

• Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
• These tasks require excellent organisational skills with an attention to detail and a quality focus.
• You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre.

Responsibilities

• Meet and greet of customers, bookings, courtesy car diary control, and customer updates.
• Liaising with third party companies such as insurance and car hire companies.
• As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.

Skills

Customer service

Communication skills

Organisational skills

Attention to detail

Job description

Bodyshop Advisor / Customer Service Advisor:

• Up to £39,000 per annum
• Company Benefits
• Permanent Role
• Mon to Fri 8:30am - 5:30pm

I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Wembley area.

Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:

• You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
• Liaising with third party companies such as insurance and car hire companies.
• As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.

As a Bodyshop Advisor / Customer Service Advisor you will:

• Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
• These tasks require excellent organisational skills with an attention to detail and a quality focus.
• You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre.

If you are interested in finding out more get in contact with Piam on [e-mail] / 01202 55291