Customer Service Advisor

Holt Recruitment; Loudwater; On-site; GBP 32,000 - 40,000; Full time

Job summary

Holt Recruitment is seeking a Bodyshop Advisor for a busy Loudwater site. This permanent, full-time position offers a salary up to £36,000 per year and involves greeting customers, coordinating bookings, and managing the courtesy car diary.

The role requires liaising with insurance and car hire companies, and serving as the first point of contact for customers with strong communication and organisational skills in the motor trade.

Qualifications

• Must have worked in a similar role within an accident repair centre or within the motor trade.
• Excellent organisational skills with attention to detail and a quality focus.
• Experience as an administrator or customer service advisor within the motor trade.

Responsibilities

• Meet and greet customers, handle bookings, manage courtesy car diary, and provide customer updates.
• Liaise with third-party companies such as insurance and car hire companies.
• As the first point of contact for customers, provide motivated and enthusiastic service with excellent communication skills.

Job description

Bodyshop Advisor / Customer Service Advisor Role

Salary up to £36,000 per annum

Permanent role

I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.

Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor

• You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
• Liaising with third party companies such as insurance and car hire companies.
• As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.

As a Bodyshop Advisor / Customer Service Advisor you will:

• Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
• These tasks require excellent organisational skills with an attention to detail and a quality focus.
• You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre

Bodyshop Administrator up to £36,000 Bodyshop Loudwater

Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA