Customer Service Advisor

Confidential; Trafford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Great Bonus Scheme

Job summary

Confidential in Altrincham is seeking a Customer Service Advisor to join our expanding team. The role offers £25,000 salary with a great bonus scheme and the chance to develop in a market leading firm.

You will follow up enquiries, answer client emails, assist on the phone and take detailed information to ensure a smooth customer journey. Strong written and verbal communication and MS Office proficiency are essential. A call centre or sales background is desirable.

Qualifications

• Previous Customer Service experience is essential.
• Highly organised.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Highly proficient on Microsoft Office.

Responsibilities

• Follow up with all enquiries.
• Answer all emails from clients.
• Assist clients on the phone.
• Take detailed information with regards to cases.
• Ensure that the customer journey is as smooth and efficient as possible.
• Act in a professional and courteous manner at all times.

Skills

Customer Service

Microsoft Office

Communication skills

Organised

Phone support

Job description

Customer Service Advisor

Altrincham

£25,000

Market Leading Firm

Great Bonus Scheme

My client is a well-established firm dedicated to providing outstanding services to its clients in its core sectors. They are looking for a Customer Service Advisor to join their expanding team based in Altrincham.

The ideal candidate will have excellent Customer Service skills, ideally from a Call Centre or Sales background.

Job Description for Customer Service Advisor

• Follow up with all enquiries
• Answer all emails from clients
• Assist clients on the phone
• Take detailed information with regards to cases
• Ensure that the customer journey is as smooth and efficient as possible
• Act in a professional and courteous manner at all times

Job Skills required for Customer Service Advisor

• Previous Customer Service experience is essential
• Highly organised
• Excellent written and verbal communication skills
• Strong attention to detail
• Highly proficient on Microsoft Office

Customer Service Advisor Altrincham - WA14 £25,000