Customer Service Advisor

TN United Kingdom; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Advisor for a temporary to permanent role in Liverpool. This position involves engaging with customers, processing orders, and ensuring satisfaction through excellent service. Working full-time shifts, you will be part of a dynamic team focused on delivering top-notch customer experiences. If you thrive in a fast-paced environment and are passionate about helping others, this opportunity is perfect for you. Join a well-known brand and make a difference in customer service while enjoying a supportive work culture.

Qualifications

• Passion for delivering excellent customer service.
• Ability to build rapport with customers.

Responsibilities

• Dealing with incoming enquiries and processing telephone orders.
• Providing excellent customer service and resolving any queries.

Skills

Excellent customer service skills

Ability to build relationships

Flexibility

Job description

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Customer Service Advisor

3 month ongoing temporary to permanent assignment
Knowsley, Liverpool
£11.90 an hour
Monday 15th July 2024 start date

We are working with a local known brand to assist in the expansion of their Customer Service Team. If you are passionate about delivering excellent customer service and can build rapport with customers, then we want to hear from you.

The working hours for the role are full time shifts between 8am and 8pm Monday to Saturday and Sunday between 9am and 5pm. All working days are 8 hours per day (8am-4pm / 9.00am-5pm / 10am-6pm) 5 days out of 7 including weekends.

Responsibilities:

1. Dealing with incoming enquiries
2. Processing telephone orders
3. Providing excellent customer service and resolving any queries

Person Specification:

1. Excellent customer service skills
2. Ability to build relationships
3. Flexible to work within the hours above