Customer Service Advisor - Stockport or Leeds

Centrica; Leeds; On-site; GBP 18,000 - 24,000; Full time

Job summary

Centrica is seeking an organised administrator to join our busy office environment in Leeds. You will handle customer and client enquiries with professionalism, ensuring information is accurate across multiple systems.

The role emphasizes proactive support for colleagues and effective prioritisation during changing workloads. Ideal candidates will bring previous admin experience in office, customer service or contact centre settings, superb written and verbal communication skills, and confidence

Qualifications

• Previous administration experience within an office, customer service or contact centre setting is essential.
• Strong communication skills, both written and verbal.
• A confident and professional approach when dealing with customer and client enquiries.
• Good attention to detail and the ability to keep information accurate across systems.
• The ability to prioritise workload and adapt when priorities change.
• Confidence using Microsoft Office, including Outlook, Word and Excel.
• A positive, team-focused attitude and willingness to support colleagues where needed.

Skills

Communication skills

Attention to detail

Prioritization

Team player

Proactive attitude

Tools

Microsoft Office

Outlook

Word

Excel

Job description

About You

We’re looking for someone who is proactive, professional and comfortable working in a busy office or contact centre environment. You’ll be a strong fit if you have:

• Previous administration experience within an office, customer service or contact centre setting is essential
• Strong communication skills, both written and verbal.
• A confident and professional approach when dealing with customer and client enquiries.
• Good attention to detail and the ability to keep information accurate across systems.
• The ability to prioritise workload and adapt when priorities change.
• Confidence using Microsoft Office, including Outlook, Word and Excel.
• A positive, team-focused attitude and willingness to support colleagues where needed.