Customer Service Advisor

Appcast; Kendal; Hybrid; GBP 13,000 - 14,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Vertriebsberater, der Freude daran hat, mit Menschen zu kommunizieren und deren digitale Lebensweise zu verbessern. In dieser Rolle haben Sie die Möglichkeit, Ihre Fähigkeiten im Kundenservice zu entfalten und gleichzeitig von einem wettbewerbsfähigen Gehalt und zahlreichen Vorteilen zu profitieren. Sie werden umfassend geschult, um sicherzustellen, dass Sie alle Produkte und Dienstleistungen effektiv präsentieren können. Mit flexiblen Arbeitszeiten und der Möglichkeit, gelegentlich von zu Hause aus zu arbeiten, bietet diese Position eine hervorragende Work-Life-Balance. Wenn Sie bereit sind, Ihre Karriere in einem unterstützenden Teamumfeld zu starten, ist dies die ideale Gelegenheit für Sie.

Benefits

Online GP

Marktführende Pflegezeit

Familienurlaub

Rabatte auf Produkte

Karriereentwicklung

Reisegelddarlehen

Freiwilligentage

Private Krankenversicherung

Zahnversicherung

Qualifications

• Vertrautheit mit Kundeninteraktionen und telefonischer Kommunikation.
• Fähigkeit, Beziehungen aufzubauen und zu pflegen.

Responsibilities

• Kunden über Produkte und Dienstleistungen informieren.
• Flexible Arbeitszeiten und Homeoffice-Optionen nutzen.

Skills

Kommunikationsfähigkeiten

Verhandlungsgeschick

Beziehungsaufbau

Job description

Salary: GBP13,379.73 rising to GBP13,698.13 at 9 months in role, plus uncapped commission!

If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or perhaps negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services.

We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Lancaster?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional homeworking.

What's in it for you?

• A great starting salary rising after 9 months of being here, plus incentives and bonuses.
• Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market-leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, whichever way they choose to grow their family.
• Huge discounts on EE & BT products, including your Mobile and Broadband, saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
• Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work upfront, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?