Customer Service Advisor – Remote

HipHopTune Media; Leicester; Remote; GBP 10,000 - 40,000; Full time

Job description

Postify is seeking a Customer Service Advisor on behalf of a reputable client in Leicester. If you have strong communication skills, we encourage you to apply!

Position: Customer Service Advisor

Salary: £23,795 a year

Job Type: Full Time

About the Role

Postify is hiring fully remote Customer Service Advisors to work from home, offering a competitive salary of £23,795 per year. You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Benefits

• 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
• Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
• Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
• Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub
• Length of Service and monthly recognition awards
• Opportunities for career development and progression
• Training is included to prepare you for this role.

Required Documents

• CV/Resume

Application Process

Interested and qualified candidates should kindly CLICK HERE to learn more and apply