Customer Service Advisor

JR United Kingdom; Kendal; On-site; GBP 13,000 - 14,000; Part time

Job summary

An established industry player is looking for confident individuals to join their Sales Team as part-time Sales Advisors. This role offers a supportive environment where you can develop your skills and career while enjoying a flexible work schedule. With a competitive starting salary that increases after 9 months, along with various incentives and benefits, this position is perfect for those who thrive in customer interactions and want to make a difference in people's digital lives. Join a team that values your contributions and provides opportunities for growth and development.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with the ability to build relationships.
• Experience in customer service or sales is a plus.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide support and guidance on digital services.

Skills

Communication Skills

Relationship Building

Negotiation Skills

Job description

Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission!

Part Time: 20 hours per week

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Lancaster?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary rising after 9 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, offering 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how you grow your family.
• Huge discounts on EE & BT products, including your Mobile and Broadband – saving hundreds of pounds every year.
• Support in carving your own career path. We’re passionate about developing our people and will support your career aspirations.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

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Created on 08/05/2025 by JR United Kingdom