Customer Service Advisor

FASHION PERSONNEL; Greater London; On-site; GBP 8,200 - 11,000; Part time

Benefits offered by this job

Weekly pay

Paid holiday

Pension scheme

Job summary

FASHION PERSONNEL in the United Kingdom is seeking a part-time Customer Service Advisor to join a high-street retailer on a temporary basis. The role is approximately 20 hours per week, starting ASAP for four months, with a weekly pay cycle and paid holiday.

You will handle customer enquiries by phone and email, feed back to senior management, and assist with ad-hoc admin tasks to support the team during busy periods. Zendesk experience is advantageous.

Qualifications

• Experience in a customer service role is required.
• Be proactive and enthusiastic.
• Zendesk experience would be advantageous.

Responsibilities

• Handle customer enquiries by phone and email.
• Share customer feedback with senior management.
• Assist with ad-hoc admin tasks to support the team.

Skills

Customer service

Phone & email support

Proactive attitude

Tools

Zendesk

Job description

A new opportunity has arisen for a customer service advisor to join this high-street retailer on a temporary and part-time basis, about 20 hours per week, starting ASAP for four months.

The company is a well-established business specialised in producing high-quality sportswear and outdoor apparel.

You will be responsible for managing customer service enquiries over the phone and e-mail, sharing customer feedback with senior management and any ad-hoc admin tasks that are needed for the team.

The successful candidate will have previous experience working in a similar customer service role and be proactive and enthusiastic. Prior experience using Zendesk would also be advantageous.

As a temp, you will receive a competitive salary rate that is paid on a weekly basis as well as paid holiday and the opportunity to join a pension scheme.

As this role is temporary, it is likely to be filled ASAP,