Part-Time Temp: Customer Service Advisor (Sportswear)

Retail Human Resources plc; Greater London; On-site; GBP 10,000 - 12,000; Part time

Benefits offered by this job

Weekly pay

Paid holiday

Pension scheme

Job summary

Retail Human Resources plc seeks a customer service advisor for a high-street retailer on a temporary, part-time basis (about 20 hours per week), starting ASAP for four months. You will handle customer enquiries by phone and email and support the team with ad-hoc admin tasks.

The successful candidate will have prior customer service experience, be proactive and enthusiastic, and familiarity with Zendesk is advantageous.

Qualifications

• Previous experience in a customer service role.
• Proactive and enthusiastic approach.
• Zendesk experience is advantageous.

Responsibilities

• Manage customer service enquiries by phone and email.
• Share customer feedback with senior management and assist with ad-hoc admin tasks.

Skills

Customer service

Tools

Zendesk

Job description

Retail Human Resources plc seeks a customer service advisor for a high-street retailer on a temporary, part-time basis (about 20 hours per week), starting ASAP for four months. You will handle customer enquiries by phone and email and support the team with ad-hoc admin tasks.

The successful candidate will have prior customer service experience, be proactive and enthusiastic, and familiarity with Zendesk is advantageous.