Customer Service Adviser (12-Month FTC) – Abingdon/Didcot

Ultimate Banking Ltd

Newbury

On-site

GBP 22,000 - 30,000

Full time

8 days ago
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Benefits offered by this job

Holiday allowance
Stakeholder pension
Wellbeing programmes
Birthday off
Paid volunteering days

Job summary

Newbury Building Society is seeking a Customer Service Adviser on a 12 Month FTC based in Abingdon, with cover duties at the Didcot branch as required. The role runs 37.5 hours per week, Monday to Friday 8.45am-5.15pm, plus alternate Saturdays 8.45am-12.15pm, with a salary of £25,753.59.

You will welcome, support and advise customers on savings accounts, performing cashiering and admin tasks as part of a varied daily workload.

Qualifications

  • Experience of working with internal and/or external customers to ensure the highest quality service experience.
  • Evidence of excellent written and verbal communication skills

Responsibilities

  • Welcome, support, and advise customers on their savings accounts using a variety of methods.
  • Shift focus to cashiering and admin tasks while delivering excellent service.

Skills

Customer service
Communication

Tools

Office 365

Job description

Newbury Building Society is seeking a Customer Service Adviser on a 12 Month FTC based in Abingdon, with cover duties at the Didcot branch as required. The role runs 37.5 hours per week, Monday to Friday 8.45am-5.15pm, plus alternate Saturdays 8.45am-12.15pm, with a salary of £25,753.59.

You will welcome, support and advise customers on savings accounts, performing cashiering and admin tasks as part of a varied daily workload.

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