Customer Support Administrator - Mortgages (12 month FTC)

Newbury Building Society; Newbury; On-site; GBP 21,000 - 27,000; Full time

Job summary

Newbury Building Society is hiring a Customer Support Administrator for Mortgages at its head office in Newbury. The role focuses on delivering high-quality service to mortgage customers and supporting mortgage processes.

Working 35 hours per week, Monday to Friday, with a 12-month fixed-term contract. You will handle inquiries, assist with application steps and ensure accurate information is provided, under supervision.

Job description

Customer Support Administrator - Mortgages (12 month FTC)

• Customer Support Administrator - Mortgages (12 month FTC)

Location Head office, Newbury

Hours Monday to Friday 9.00am to 5.00pm(35 hours per week)

Interview

• 90-minute competency-based interview held in our head office.
• We aim to interview successful applicants within 1 week.
• Feedback will be provided regardless of outcome.

Please note:We reserve the right to close this vacancy at any point.

At Newbury Building Society, our customers are at the heart of everything we do. If you have a passion for first-class customer service, effective communication skills and a desire to learn, you could be the person we’re looking for.

*The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.

Explore what it's like to work here, including the perks and benefits that our people enjoy.