Auto Finance Customer Advisor – On-Site FTC 12 Weeks

ArvatoConnect; Datchet; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Life insurance

Employee assistance programme

Shuttle bus from local train stations

On-site gym

Monthly employee awards

Job summary

ArvatoConnect in Datchet is seeking a dedicated Customer Service Advisor to support clients in the automotive financial services sector. You will handle customer queries, ensure adherence to regulatory requirements, and facilitate smooth transactions.

The ideal candidate should have strong communication skills and experience with customer interactions. The role requires full office attendance, a commitment to high-quality service, and the ability to manage sensitive customer situations.

Excellent benefits include professional training, a company pension scheme, and various employee discounts.

Qualifications

• Detail-oriented and quality-focused in a high-volume environment.
• Ability to thrive in a dynamic, fast-paced setting.
• Exposure to regulated financial services or customer service desirable.

Responsibilities

• Support customers throughout their contract lifecycle.
• Manage customer queries related to financial agreements.
• Collaborate with your team for an outstanding customer experience.

Skills

Ability to organise tasks

Excellent customer service

Good verbal and written communication

Confidence in using digital tools

Tools

Email platforms (Outlook)

Customer databases

Job description

ArvatoConnect in Datchet is seeking a dedicated Customer Service Advisor to support clients in the automotive financial services sector. You will handle customer queries, ensure adherence to regulatory requirements, and facilitate smooth transactions.

The ideal candidate should have strong communication skills and experience with customer interactions. The role requires full office attendance, a commitment to high-quality service, and the ability to manage sensitive customer situations.

Excellent benefits include professional training, a company pension scheme, and various employee discounts.