Customer Service Adminstartor

Huntress - Maidstone; Horley; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Job summary

Huntress - Maidstone is seeking a Customer Service Administrator in Horley to support a busy team with front-line contact via phone, email and online platforms. Hours are Monday to Friday 08:00-16:00; pay £13.29-£14.04 per hour rising after 6 months.

The role involves maintaining records, updating systems, coordinating with other departments and delivering general admin assistance.

Qualifications

• Respond to customer enquiries via phone, email, and online platforms.
• Maintain accurate records and update internal systems.
• Liaise with internal departments to resolve issues.
• Provide general administrative support to the wider team.

Responsibilities

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider team

Skills

Great customer service

Organised

Attention to detail

Phone proficient

Tools

Microsoft Office

Job description

Customer Service Administrator

£13.29 per hour rising to £14.04 after 6 months

Monday to Friday | 08:00 - 16:00

We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration.

Key Responsibilities:

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider team

The successful candidate:

• Organised
• Attention to detail
• Great customer service
• Proficient in Microsoft Office
• Comfortable on the phone

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK