Customer Service Administrator

Wild Recruitment; Whiteley; On-site; GBP 21,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a confident and organised Customer Support Administrator in Whiteley, United Kingdom. This role involves responding to customer inquiries, maintaining accurate records, and processing orders with attention to detail. The ideal candidate will exhibit strong communication skills and a customer-first mindset. If you are passionate about providing excellent support while working collaboratively with teams, we would love to hear from you.

Qualifications

• Ability to respond to customer enquiries quickly and helpfully.
• Experience in maintaining accurate customer records.
• Proficient in processing orders and admin tasks.

Responsibilities

• Respond to customer enquiries via phone and email.
• Keep customer records accurate and up to date.
• Process orders and day-to-day admin tasks.

Skills

Clear communication

Strong organisation

Attention to detail

Customer-first mindset

Job description

Customer Support Administrator

We’re looking for a confident, organised Customer Support Administrator to keep our customers supported and everything running smoothly.

What you’ll do

• Respond to customer enquiries quickly and helpfully via phone and email.
• Keep customer records accurate and up to date.
• Process orders, requests and day‑to‑day admin tasks with precision.
• Resolve issues where possible and escalate anything complex.
• Work collaboratively with other teams to maintain smooth service.

What you’ll bring

• Clear, friendly communication and a calm, helpful approach.
• Strong organisation and attention to detail.
• Confidence using systems and updating information accurately.
• A customer‑first mindset and eagerness to learn

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.