Customer Service Administrator - Immediate Start

Search; Glasgow; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

Search is recruiting for a Customer Service Administrator on an ongoing temporary contract with an immediate start. The offices for this position are based in Motherwell, North Lanarkshire and you must be able to attend 2-3 days training within your first week. After initial training you can work from home.

This role supports the team with administrative duties on an ongoing project. Hours are Monday to Friday 9am - 5pm. You must drive or be able to commute locally for this location.

Qualifications

• Experienced administrator with strong Excel and Outlook skills.
• Experience with Vlookups, Pivot Tables, conditional lists and conditional formatting.
• Experience in managing processes.
• Ability to work logically and manage several tasks at once.

Responsibilities

• Check compliance of delivery locations and review orders for accuracy.
• Review internal systems to monitor deliveries and raise concerns with the team.
• Report any delivery location issues to the team and escalate when needed.
• Contact internal staff by telephone as part of day-to-day tasks.

Skills

Excel

Outlook

Vlookups

Pivot Tables

Conditional lists

Conditional formatting

Excel calculations

Tools

Excel

Outlook

Vlookups

Pivot Tables

Conditional lists

Conditional formatting

Excel calculations

Job description

I am recruiting for a Customer Service Administrator to join my client on an ongoing temporary contract with an immediate start. The offices for this position are based in Motherwell, North Lanarkshire and you must be able to get here for 2-3 days training within your first week. After initial training has been conducted you are then able to work from home.

This role will be supporting the client with administrative duties on a project they have ongoing. The hours of work are Monday to Friday 9am - 5pm. You must drive or be able to commute locally for this location.

On a day to day basis you will be supporting the team with tasks such as checking compliance of delivery locations, reviewing orders and identifying the accuracy of locations, reviewing internal systems to keep on top of deliveries, issues or concerns, whilst reporting in with members of the team with any concerns regarding any delivery locations.

To be considered for this role you must be an experienced administrator who is also confident being on the telephone as you will actively contact internal members of staff as well as:

• Working knowledge of Excel, and Outlook
• Experience or knowledge of using: Vlookups / Pivot Tables / Conditional lists / Conditional formatting / Excel calculations
• Experience of managing processes
• Ability to work in a logical and methodical manner
• Ability to use own initiative and effectively manage several tasks at one time

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age