Customer Service Administrator - Immediate Start

Confidential; Glasgow; Hybrid; GBP 14,000 - 19,000; Full time

Job summary

Confidential is recruiting a Customer Service Administrator on an ongoing temporary contract with an immediate start. The role is based in Motherwell, North Lanarkshire, with 2-3 days’ training in the first week; after training you can work from home.

You will support an ongoing project with admin duties and telephone contact with internal staff. Essential skills include Excel and Outlook, Vlookups, Pivot Tables, and Conditional formatting; you must be able to manage several tasks logically and

Qualifications

• Experienced administrator with strong MS Excel and Outlook.
• Familiar with Vlookup, Pivot Tables and conditional formatting.
• Able to manage multiple tasks logically and independently.

Responsibilities

• Handle administrative duties on an ongoing project.
• Contact internal staff by telephone as needed.
• Provide support during training and after, including remote work setup.

Skills

Excel

Outlook

Vlookup

Pivot Tables

Conditional formatting

Process management

Initiative

Telephone skills

Job description

I am recruiting for a Customer Service Administrator to join my client on an ongoing temporary contract with an immediate start. The offices for this position are based in Motherwell, North Lanarkshire and you must be able to get here for 2-3 days training within your first week. After initial training has been conducted you are then able to work from home.

This role will be supporting the client with administrative duties on a project they have ongoing. The hours of work are Monday to Friday 9am - 5pm. You must drive or be able to commute locally for this location.

To be considered for this role you must be an experienced administrator who is also confident being on the telephone as you will actively contact internal members of staff as well as:

• Working knowledge of Excel, and Outlook
• Experience or knowledge of using: Vlookups / Pivot Tables / Conditional lists / Conditional formatting / Excel calculations
• Experience of managing processes
• Ability to work in a logical and methodical manner
• Ability to use own initiative and effectively manage several tasks at one time

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age