Customer Service Adminstartor

Confidential; England; On-site; GBP 19,000 - 20,000; Full time

Job summary

Confidential in the United Kingdom is seeking a Customer Service Administrator to join their team. The role focuses on handling customer inquiries via phone, email and online platforms, and providing accurate administrative support.

The ideal candidate is organized, detail-oriented and comfortable on the phone, with strong Microsoft Office skills and a proactive approach to resolving issues. Monday to Friday, 08:00–16:00, on-site.

Qualifications

• Experience in customer service or administration.
• Ability to manage records and maintain databases.
• Excellent communication and organisational skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider team

Skills

Organised

Attention to detail

Great customer service

Microsoft Office

Comfortable on the phone

Tools

Microsoft Office

Job description

Customer Service Administrator

13.89 per hour rising to 14.67 after 6 months
Monday to Friday 08:00 - 16:00

We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration.

Key Responsibilities:

• Respond to customer enquiries via phone, email, and online platforms
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve issues
• Provide general administrative support to the wider team

The successful candidate:

• Organised
• Attention to detail
• Great customer service
• Proficient in Microsoft Office
• Comfortable on the phone

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.